We believe and take our clients complaints on the highest priority. We have therefore initiated a “Smart Ticketing System” where our clients can raise a service ticket, which will be addressed by a dedicated service engineer, and will work under an SLA.
We believe the best way to serve our clients is to invest in our people. From doing thorough background checks, to having our people trained by our OEM partners on the latest tools and technologies. We believe culture trumps everything, and to that extent we also give them industrywise training and soft skills enhancement.